Frequently Asked Questions About LG Appliance Repair

We don't publish fixed prices because cost depends on the fault, the parts required and the appliance. After diagnosis we explain details before any work starts.

Yes. Send the appliance type, model, fault and area to 962782540147, or use the request form that prepares the message for you.

Availability depends on the model and part. It's confirmed at diagnosis; we don't promise a part before checking.

We start with symptoms and the code, test related components with measuring tools, explain the cause and options before repairing, and test the appliance afterwards.

No. LG-Elite is an independent repair provider specialising in LG home appliances and is not affiliated with or officially authorised by LG.

Repair warranty terms, if any, are explained when the work is agreed. The manufacturer's warranty is separate and may be affected by third-party repair, so check your appliance warranty first if it's still valid.

Yes, Amman is a service area. Timing is confirmed based on your area.

Yes, Zarqa is within our service areas.

Yes, Salt is within our service areas.

Yes, Madaba is within our service areas.

Yes, Sahab is within our service areas.

Common ones include not draining (OE), not filling (IE), not spinning due to imbalance (UE), leaks and loud noise. See the washer section.

On LG washers and dishwashers, OE indicates a drain error.

IE means water didn't reach the required level in time.

On LG washers UE means the load is unbalanced.

On LG washers LE means a locked motor or overload; on LG dishwashers it indicates a wash-motor fault.

If codes like FF, CF or sensor/defrost codes appear, the compressor doesn't run, or weak cooling continues after checking settings, ventilation and gaskets.

Yes. Cut power safely (at the breaker if water is near the socket) and close the water tap before checking.

Yes. If CL or a lock icon is shown, the buttons are intentionally locked. The release method varies by model—usually holding a specific button for a few seconds.

It's a drain error: the washer couldn't drain within the expected time. See the OE code page for details.

Usually load distribution differs between washes. Very small loads or single heavy items are hardest to balance.

Yes. Low pressure from a rooftop tank can make the washer fill slowly and trigger IE. Sometimes the fix is plumbing, not the washer.

LG guidance suggests every one to two weeks depending on use.

Usually hard water, no rinse aid or too much detergent.

Heater error—water isn't heating properly. LG recommends requesting service.

Leak/overflow—excess water detected. See the dishwasher codes.

No—it runs cooler than traditional dryers, so moderate warmth is normal.

Usually dirty moisture sensors or an unsuitable load.

Door error—not fully closed or misaligned. LG advises removing caught clothing and reseating the filter.

Yes, a light running sound like a fridge is normal.

LG's guidance suggests about 3° for the fridge and −18° for the freezer. Check your model's manual.

You can unplug and let it thaw with towels ready, but if frost returns quickly there's a fault to check.

Usually a blocked or frozen defrost drain.

Light clicking during defrost or temperature changes is usually normal.