Quick summary
Clean the rubber door gasket and glass rim of lint and hair, don't overfill the drum, and use HE detergent. A visible tear in the gasket needs replacing.
On front loaders the door seal relies on the rubber gasket around the opening. A small object trapped in it or a minor tear is enough to let water out during tumbling.
Unplug the appliance, close the water tap if there's a leak, and never open covers that need tools or expose wiring or circuits.
Possible causes
Dirt or hair between gasket and glass
A thin layer of lint or hair breaks the seal and lets water drip.
Torn or cracked gasket
Often caused by sharp items like metal zips or clips.
Overloading
Packed clothes press on the gasket and get caught between door and frame.
Excess suds
Foam raises the liquid level and pushes it toward the door.
Hinges or door alignment
A sagging door doesn't press evenly on the gasket.
Safe checks you can do
- Unplug and inspect the gasket by gently folding back its lips for hair, coins or tears.
- Wipe the gasket and glass rim with a damp cloth and dry them.
- Load so a hand's width remains above the clothes.
- Use HE detergent at the recommended dose.
- Leave the door ajar after washing to dry the gasket and prevent mould.
When to stop checking immediately
- Don't glue a torn gasket—temporary fixes won't survive spinning.
- If the door sags or hinges are broken.
Related components
- Door & lock
- Inner drum
When do you need a technician?
The technician inspects the gasket and its clamp, door alignment and hinges, decides whether replacement is needed and tests the seal with a full cycle.
FAQ
Is a door leak dangerous?
It can damage floors and reach other parts. Treat it early and check the gasket.
How do I care for the door gasket?
Wipe it after washing, remove trapped items and leave the door ajar to dry.
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